Once everything is set up to enable phone calls through Teams, ensure your users have the appropriate licenses to access this feature.
Licenses required:
Office license, Teams domestic calling plan license, Phone system.
Note: Microsoft 365 E5, A5, and G5 plans include Teams Phone System. If a user is assigned any of these licenses, you only need to add the Teams domestic calling plan.
To assign the license:
1. Go to the M365 Admin portal (https://admin.microsoft.com/)
2. Log in with your Admin account
3. Click on Users
4. Select the user to assign the license to
5. Click Licenses and Apps
6. Check the box next to the licenses to assign
7. Save the changes
Once the license has been assigned, you can proceed to assign a phone number
1. Go to Teams admin center (Microsoft Teams admin center - Microsoft Teams admin center)
2. Under voice, click on phone numbers
3. Select the phone number and click edit
4. Type the name of the user you want to assign the phone number to
5. Save the changes
Please allow a few minutes for the system to sync, and the user should then be able to use the feature.
Conclusion:
In this article, you have explored the process of assigning a phone number to users in Microsoft Teams. By following these steps, you can ensure that your team members are equipped with the necessary communication tools within the platform. This guide not only simplifies the assignment process but also highlights key considerations for managing phone numbers effectively. With this knowledge, you can enhance your organization's communication capabilities and streamline user management in Microsoft Teams.